Reference

halo99 Privacy Policy for Your Indonesia Account

Our Privacy Policy explains what we collect when you open an account, sign in from a phone, or use DANA and QRIS at the cashier.

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halo99 halo99 Privacy Policy for Your Indonesia Account
CONTACT YOUR WAY

Get Privacy Help Beside Account Support

A privacy question should not require you to search through the lobby. From your signed-in account, use the support route near the cashier path and tell us whether your request concerns login records, wallet references, cookies or a correction. Include the phone number on the account and the relevant date, but never send a password or wallet PIN. We use those details to locate the right record without asking for unnecessary data.

Team online

Account support route

Open the support link from your account area when you need a copy request, correction or question about the Privacy Policy. We may ask you to complete phone verification before discussing account-linked data.

Payment record check

For a DANA, OVO, GoPay or QRIS query, send the payment reference and date through support. We can compare the record with the cashier status while keeping your wallet credentials outside the request.

Access concern

If a sign-in or device change looks unfamiliar, contact us through the account help path and describe the device and time. We can review the security event and guide the next account step.

DATA CONTROL POINTS

What We Keep, Protect And Change

Privacy is handled through practical account controls rather than broad promises. We limit staff access to records by need, use verification before discussing account details and separate wallet…

Account records

We keep the details needed to create and maintain your account, including phone verification status and selected settings.

Payment references

DANA, QRIS, bank transfer and virtual account activity can produce reference numbers and status events.

Device signals

Your phone or desktop may provide browser, operating system, IP and session details.

Cookie choices

Essential cookies help sign-in and security checks work across the mobile path.

Retention approach

We retain account, security and payment records only for the period needed for service operation, dispute handling and legal duties.

Change requests

To ask for access, correction or deletion, use the signed-in support path and state the request clearly.

Privacy Policy Answers For halo99

These Privacy Policy answers address the account questions we expect before sign-up or a wallet action. They cover the data used for access, payment matching, device security and cookie control. If your situation is not listed, use the support path from your account and include only the details needed to identify the request.

It covers account details, phone verification, device and session signals, cookies, payment references, support requests and records connected with your use of the service where local law permits.

We use your phone number to create the account, complete the clear phone verification step and help confirm that a request about account data comes from the account holder.

Yes. The policy includes payment status, reference numbers and reconciliation records from DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity, but not your wallet PIN.

We may collect browser type, operating system, IP address, session time and related security signals. These details help identify unusual sign-ins and maintain the correct mobile or desktop session.

Use the signed-in account support route, select the privacy request path and describe the copy or correction needed. We may complete phone verification before releasing or changing account-linked records.

You can submit a deletion request through account support. We assess the request under applicable law and explain if payment, security, dispute or legal records must remain for a stated period.

Start with your browser cookie controls for optional cookies, then contact account support if you need clarification. Essential sign-in and security cookies may be needed for account access.